Our Team
Our team know Rotorua inside-out and will always try to help you have amazing time while you're at Rock Solid! Come see us for help with activities, exploring Rotorua or even just for a friendly chat!
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Dale
(Hostel Manager)
Belinda
(Groups Coordinator)
Erina
(Head Housekeeper)
Emily
(Housekeeping and Reception)
Tashiana
(Reception)
Zac
(Housekeeping)
Chelsea
(Housekeeping)
Maddy
(Housekeeping)
Joanna
(Housekeeping)
Want to join our team?
We're always on the lookout for awesome new faces to join our team at Rock Solid, especially if you're a backpacker looking to explore Rotorua for a few months! For more information, email your CV to Dale at [email protected]
What our previous guests have said
I messaged to say I had a bad cough and I asked if I could change to a smaller dorm so I would disturb less people- they gave me a room to myself with extra
Niamh, Ireland
Climbing wall, good info boards for hikes and activities, kind staff, happily came to help us after hours.
Joelle, United States
Everything was so perfect. Must go place. Rock solid backpackers going to be my fixed place to stay in future travels. Best place ever. Always very happy with
Camper760250, TripAdvisor
We loved staying with you guys this weekend, thank you so much for being so accommodating!
Charlotte, Nova Underwater Hockey Club
Lovely hostel. My double room was big and the heater worked well. The bathrooms were clean and large. The hostel is very centrally located, but there is ample
Isabel, TripAdvisor
The staff were so amazingly helpful and knowledgeable, especially dale, who not only helped me get a free shuttle service for one thing I was doing but also
Alice, Great Britain
A wonderful stay at this hostel. Very large tidy kitchen, cubicle bathrooms/showers and extremely friendly and helpful staff who went above and beyond to
Odyssey66530867997, TripAdvisor
Thank you so much for the organisation and the hosting of our team this week. We appreciate the help and service provided to us. We had a great week of
Hayden, Palmerston North Boys High School - June 2025
Thank you so much for having us, was the best accommodation we have stayed at and look forward to coming back next year. Everything was amazing. We look
Raukawa Basketball 2021
Huge thank you to your team for going above and beyond to help us have the best stay possible. We really appreciate it!
CVWA Swim Team, October 2025